The automation between Partner Insights should be in the range of 1 to 2 minutes. This may be configurable in the Guardian connector application.
FAQs
What Terminal Automation Systems does Partner Insights support?
Partner Insights supports DTN G3 TAS and more vendor support is coming in future releases.
What’s the difference between a Master Product and a Terminal Product?
You can think of a master product as a product within an ERP. i.e. As a terminal owner or supplier, I have a specific product code for 89 Reg 10% ethanol RVP 7 gasoline. That product can located at several terminals, each with a different description and/or PIDX code (unfortunately). A terminal product is the
What determines the terminal products available on the products page?
The Terminal Owner setup and maintains a list of terminal products. The terminal products represent the products configured in the terminal automation system.
How can I get a carrier added to Partner Insights that I currently do not see available but do business with?
The carrier company would need to be added to the system.
Does DTN support have access to any auditing reports that would allow them to see what users have added, updated, deleted?
Not currently.
Does DTN support have the ability to view when a user last logged in?
No. That functionality does not currently exist.
Is there a limit on how many Company Admins one account can have?
No limit is set for the number of administrators.
What’s the difference between a Company Admin and a Company Operator?
Company Admin can create and manage users.
How many users come with a subscription?
There are no set limits. When a company originally subscribes, the company admin email is entered. Once the company admin has logged into the system, the company can create as many user accounts as desired.