Once a company subscribes and the sales admin process has been completed, a company administrator should be created using the platform. NOTE: The authorization for a company within the application is not currently connected to Order Management. This feature is expected to be completed once the broader single DTN Platform is created. The first step
FAQs
Where can I find documentation on the APIs?
API documentation can be viewed at https://integra.tmd.dev.energy.zones.dtn.com/swagger/index.html.
What APIs does Partner Insights have available?
To view available APIs visit https://integra.tmd.dev.energy.zones.dtn.com/swagger/index.html.
How do I deactivate a user that recently left my company?
Users can be deactivated or deleted by the company admin account controlled by the customer.
How do I add additional users to my company account?
Users are created and managed by one or more company admin accounts controlled by the customer.
Is there a Mobile app?
There is no specific mobile application for Partner Insights. Partner Insights interface is semi-responsive. We currently support use on desktop and tablet form factors. Some pages may be usable on mobile devices. Additional support for mobile will be added as the product evolves.
How can I upgrade my sponsored account to a subscription?
If a company is currently sponsored, to upgrade the company to a paid subscriber, click the Convert To Paid Account button located on the top of the company record.
How do I sponsor another account?
Customer users can invite another company to join the system using a Partnership Request workflow. If the company that is invited does not already have a paid subscription, the user is presented with a check box to grant the invited company access. This creates a sponsored account. The invited company is sent a welcome email and a
Do I have to be a paying subscriber to have an account?
Partner Insights does have a “sponsored” account feature that allows non-paying customers access to the system. How to identify a sponsored company When searching for companies, sponsored companies will have a yellow star icon next to the company name to indicate they are sponsored. Limitations of sponsored companies A sponsored company can only work a
What are the added benefits to being a paying subscriber?
Additional users (sponsored accounts can only have a single login) Working with more than a single partner at a time API access