What is the process for closing an account?
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To be determined.

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What roles can make a request for carrier access to a terminal?
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Suppliers, and buyers can make a carrier request to a terminal owner.  Carriers can also request access by sending a partnership request to a terminal owner.   (Supplier role rollout will be later.)

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What Terminal Automation Systems does Partner Insights support?
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Partner Insights supports DTN G3 TAS and more vendor support is coming in future releases.

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What web browsers does Partner Insights support?
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Currently Google Chrome, Microsoft Edge and Apple Safari are supported.

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What’s the difference between a Company Admin and a Company Operator?
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Company Admin can create and manage users.

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What’s the difference between a Master Product and a Terminal Product?
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You can think of a master product as a product within an ERP.   i.e. As a terminal owner or supplier, I have a specific product code for 89 Reg 10% ethanol RVP 7 gasoline.    That product can located at several terminals, each with a different description and/or PIDX code (unfortunately).  A terminal product is the

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What’s the difference between a Platform Admin and a Platform User?
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The only difference today is the ability to create additional Platform users.  A Platform Admin can create users while a Platform User cannot.

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Where can I find documentation on the APIs?
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API documentation can be viewed at https://integra.tmd.dev.energy.zones.dtn.com/swagger/index.html.  

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Where do I setup a SoldTo?
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SoldTos are configured under a buyer and an active buyer on Partner Insights can maintain their SoldTos.  Suppliers can also manage their buyer’s SoldTos if the buyer is not active on Partner Insights.

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Who maintains certifications for drivers and vehicles?
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Terminal owners and carriers can enter certificates. Terminal owners can manage all certificates that are associated with their configured requirements. Carriers can manage certificates across multiple terminal owners.  Carriers can not edit certificates entered by the terminal owner.

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